NINCCC promotes the following values:

• Child centred

• Ensuring safety

• Independent and impartial

• Respecting individuals, preserving confidentiality

• Promoting equality, celebrating diversity

• Valuing and supporting voluntary service

To ensure the best interest of the children and families involved in contact, the NINCCC works in partnership with:

• Court services

• Solicitors

• Social services

• Parents Advice centres

• Others relevant agencies

At all times centre staff and volunteers maintain impartiality and confidentiality unless a child, or anyone else at the Child Contact Centre, is felt to be at risk.